If your question does not appear here, please contact us at 673 032 561 (we will answer your call from Monday to Friday from 9h to 14h) or if you prefer you can send us an email to hola@maflow.com.
What is antifreeze/coolant?
It is a chemical solution (usually based on glycols or glycerin) that added to the cooling circuit of the car serves to prevent the deterioration of the cooling circuit, raising the freezing point and also preventing overheating by lowering the boiling point.
Why is antifreeze important?
Antifreeze/coolants are vitally important to engine health. It undergoes constant temperature changes and is vulnerable to cold, heat, and the passage of time. It needs antifreeze/coolant fluid to maintain an adequate temperature, helping to prevent the engine from being damaged by temperature variation, both outside and inside the vehicle.
Although water is a priori the best coolant that exists, given its extraordinary heat capacity, we must bear in mind that, in addition to corroding metals, water boils at 100º and freezes at 0º, and the temperatures that a vehicle can withstand are in some cases higher than 100º and in others lower than 0º.
Taking these factors into account, a chemical base is used (generally based on monoethylene glycol) diluted in water and with anti-corrosion and anti-cavitation additives and inhibitors. This lowers the freezing point, increases the boiling point and protects against corrosion and oxidation. They also reduce the formation of deposits protecting all the components of the cooling circuit.
Depending on the proportion used in the solution (glycol+water+additives+inhibitors), we can speak of antifreeze/coolants with concentrations of 20%, 30%, 50%, etc ... The higher the concentration percentage, the higher the boiling point and the lower the freezing point.
In general, a bad antifreeze/coolant with an inadequate or poorly formulated corrosion inhibitor package will cause corrosion on important parts and thus mechanical failures. These will start in the cooling system (thermostats, radiator, water pumps, cylinder heads, heating circuits, etc.) and then in the car's engine system.
What does the color of the antifreeze/coolant indicate?
The color is given by a harmless dye that does not contribute anything to the antifreeze/coolant, manufacturers use them to differentiate the different products following the color indications used by the manufacturers.
Are they certified products?
All our products are approved and have all the required quality certifications. In each product sheet you can download the technical data sheet with all the information.
What do I do if I am not at home when the carrier comes?
Keep an eye on your cell phone, they will contact you if you are not at the delivery point.
More information about Shipping and delivery times
When will I receive my order?
All orders are delivered within 24-48 hours after shipment on working days.
Do you have a physical store?
At the moment we only deliver on request. If you want to place a volume order, please contact us at hola@maflow.com.
Can I return an order?
You have 14 calendar days to exercise your right of withdrawal as long as you comply with our withdrawal policies. Please review them here to know how to act in each case. If you have any questions, please contact us by phone at 673 032 561 or by email at hola@maflow.com indicating your order number and we will tell you how to do it. Some exceptions apply. More information about returns
I have a coupon or discount code. How and when can I use it?
Coupons or discount codes are entered in the payment screen (just before making the payment), by entering the code in the section that indicates "Coupon Code". When you enter it, you will see that the discount is automatically applied to your purchase receipt.
Can I have a different delivery address than the billing address?
Of course, you can have a different delivery address than the billing address. You will be able to put it in the information screen just before making the payment. In any case, we are at your disposal at hola@maflow.com to help you with whatever you need.
Can I modify my order after I have made the purchase?
In case you have finished an order and you realize that you need to modify it either to add another product or because you need to change some information, please contact us as soon as possible and we will modify it manually. Send us an email to hola@maflow.com specifying in the subject "order modification #xxxx" or call us at 673 032 561. Please note that it will only be possible to do this if the order has not yet left our factory.
What forms of payment can I use?
How can I know the status of my order?
We will inform you of the status of your order by email with the tracking code.
Is VAT included in our prices?
Yes, all prices include VAT
What do I do if I am not at home when the carrier comes?
Keep an eye on your cell phone, they will contact you if you are not at the delivery point.
More information about Shipping and delivery times
What are the differences between organic and inorganic antifreeze?
There are mainly three types of antifreeze/coolant fluids sold or marketed:
The current trend of the leading automobile manufacturers is the commercialization of organic antifreezes, whose formulations incorporate organic additives that protect the engine and components, both aluminum and alloys and new materials (ceramics, plastics, etc.) from corrosion.
Thus we find in the market an increasing number of vehicles that require organic technology cooling fluids that allow change intervals of around 60,000 km/year, as opposed to inorganic fluids that do not exceed 30,000 km/year.
The formulation of these modern refrigerants differs from that of traditional refrigerants and they should not be mixed together.
How do I know which Borygo product is right for my vehicle or industrial facility?
We have an extensive network of distributors who will advise you, completely free of charge, on the Borygo product that is most efficient for your type of vehicle.
Find your nearest distributor by calling 942 558 738 or sending an e-mail to productos@maflow.es.
Why use Borygo products?
Because it offers a wide range of antifreeze/coolants, brake fluids, windshield washers, adapted to the needs of each customer (car, truck, bus, industrial or agricultural machinery).
In addition, Borygo is guaranteed by Maflow Spain Automotive and Boryszew Group, a multinational company with more than 100 years of experience in the manufacture of this type of products.
How to order Borygo products for automobiles or fleet vehicles (car, truck, bus, industrial or agricultural machinery)?
You can resolve any questions about Borygo products and place your order by calling 942 558 738 or sending an e-mail to productos@maflow.es . Our Sales Department will be happy to answer your question or request.
How does the Air Conditioning system work in a vehicle?
MAFLOW SPAIN AUTOMOTIVE are experts in the manufacture of air conditioning piping, applying in the manufacture of our A/C piping, the most advanced technology and the most recognized production philosophies in the automotive sector.
We are constantly searching for new technologies and solutions to satisfy the needs of our customers. This makes us a dynamic and flexible company that adjusts to changes in the sector.
This entity has received a grant co-financed by the European Regional Development Fund through the Cantabria ERDF Operational Program.
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